Warranty

GEARRIVE stands behind the quality of the products we sell. If your product arrives damaged, defective, or develops a manufacturing defect, please contact us so we can review the issue and assist you.

Warranty Coverage

Our products are covered by a 30-day limited warranty from the date of delivery against manufacturing defects and product malfunctions under normal use.

If your product is determined to be defective, we may offer, depending on the circumstances:

• A replacement product or replacement part
• A refund
• Another appropriate solution

What Is Not Covered

This warranty does not cover damage resulting from:

• Accidents, misuse, or improper use
• Normal wear and tear
• Unauthorized modifications or repairs
• Improper installation
• Damage caused by external factors
• Loss or theft

How to Make a Warranty Claim

Please contact us through our Contact Us page and include:

• Your order number
• A description of the issue
• Photos or videos showing the problem, when applicable

We may request additional information to evaluate your claim.

Returns

Please do not send products back without contacting us first. If a return is required, we will provide you with the appropriate instructions.

For additional information regarding returns and refunds, please review our Return & Refund Policy.